Announcement of the MUFG AI Policy

Norbert Gehrke

19 Mar 2025 — 2 min read

MUFG has formulated the MUFG AI Policy, under which MUFG Group will safely and securely utilize AI through measures including implementing AI governance and dialogue with various stakeholders. This policy will support MUFG's aim to contribute to solving customer, economic, and social issues, and to sustainable development through the creation of new business value and the promotion of innovation utilizing AI.

As a business entity engaged in the utilization of AI, MUFG recognizes the risks associated with the inappropriate use of AI, such as information leaks, the spread of misinformation, and causing misunderstanding. MUFG acknowledges the importance of AI governance in properly managing these risks while maximizing the benefits of AI, and thus have formulated the MUFG AI Policy.

Here is the policy:

1. Human-Centric: MUFG Group is committed to respecting human rights based on a human-centric approach. Additionally, we will ensure that our AI empowers our diverse stakeholders in their individual pursuits of happiness.

2. Reliability and Safety: MUFG Group will ensure that our AI operates as it is meant to and is utilized appropriately, while also striving to prevent harm to stakeholders' lives, bodies, property, mental well-being, and the environment.

3. Fairness: MUFG Group will strive to eliminate any unjust and harmful biases and discrimination against specific individuals or groups.

4. Privacy: MUFG Group will strive to protect privacy in accordance with relevant laws and regulations.

5. Intellectual Property: MUFG Group will strive to protect intellectual property in accordance with relevant laws and regulations.

6. Information Security: MUFG Group will strive to ensure information security.

7. Transparency: MUFG Group will strive to ensure the explainability and verifiability of our AI.

8. Accountability: MUFG Group will strive to fulfill its accountability to stakeholders.

9. AI Literacy: MUFG Group will strive to provide education and training to ensure sufficient knowledge, literacy, and ethical awareness regarding AI.

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